TERMS AND CONDITIONS

These Terms of Use (the “Terms”) govern the conditions under which Lynshine Company Limited (the “Company”) provides the Fantia Point Top-up service (the “Service”). By using the Service, users (the “User” or “Users”) agree to be bound by these Terms.

Article 1: Scope and Amendments

These Terms apply to all relationships between the Company and Users regarding the use of the Service. The Company may modify these Terms at any time without prior consent from Users. Updated Terms shall become effective upon being posted on the Service or otherwise notified.

Article 2: Service Description

The Service enables Users to purchase and top up points for use on Fantia. Points will be credited to the User upon successful completion of payment. The Company reserves the right to modify, suspend, or discontinue the Service without prior notice.

Article 3: User Environment

Users are responsible, at their own cost, for preparing all necessary equipment, communication tools, and internet access required to use the Service.

Article 4: Account Responsibility

• Users must provide accurate and up-to-date information when using the Service.
• Users are responsible for managing their account credentials (e.g., ID and password).
• The Company shall not be liable for any damages arising from unauthorized use of a User's account.

Article 5: Payment and Refunds

• Users shall purchase points using payment methods approved by the Company.
• Users must comply with the terms and conditions of their selected payment providers.
• Except as required by applicable law, all point purchases are non-refundable.

Article 6: Points

• Points purchased through the Service may only be used on Fantia.
• Points are valid for 180 days from the date of issuance.
• Points may not be transferred, exchanged for cash, or resold.

Article 7: Prohibited Conduct

Users shall not engage in any of the following:

• Providing false or misleading information
• Fraudulent transactions or chargeback abuse
• Unauthorized use or interference with the Service
• Uploading, sharing, or otherwise distributing any content that violates the law or public order and morals
• Any other conduct deemed inappropriate by the Company

The Company may suspend or terminate access to the Service without prior notice if such conduct is identified.

Article 8: Service Suspension

The Company may suspend or interrupt the Service without prior notice in the following cases:

• System maintenance or technical issues
• Force majeure events such as natural disasters
• Any other situation deemed necessary for operational reasons

Article 9: Disclaimer

• The Company does not guarantee the availability, reliability, or security of the Service.
• The Company shall not be liable for any damages incurred by Users in connection with the use of the Service.
• Any disputes between Users and third parties shall be resolved at the Users' own responsibility.

Article 10: Intellectual Property

All rights related to the Service belong to the Company or its licensors.

Article 11: Copyright Infringement Notices (DMCA)

The Company respects intellectual property rights and requires its users to do the same. If you believe content on the Service infringes your copyright or other intellectual property rights, please submit a notice to [email protected] (or via our online form) including: (1) identification of the rights holder and proof of rights; (2) the specific location (URL or description) of the allegedly infringing content; (3) your contact details; and (4) a statement that you believe in good faith the use is unauthorized. We will process valid notices within [7] business days by removing or disabling the relevant content. The affected party may submit a counter-notice explaining why the content is non-infringing or authorized; we will review it and may restore the content accordingly. The Company reserves the right to pursue liability for bad-faith or false notices/counter-notices submitted knowingly.

Article 12: Complaints Handling

A complaints process is provided for reporting content that may be illegal or otherwise violate the Standards; all complaints will be reviewed and resolved within seven (7) business days. To file a complaint, please contact us at [email protected] (or via our reporting form).

Article 13: Content Removal Requests by Featured Individuals

Any individual appearing in any video or other content provided through the Service has the right to request removal of such content. To submit a request, please contact us at [email protected] (or via our request form) with proof of identity and the location of the relevant content; we will process verified requests within [7] business days.

Article 14: Governing Law and Jurisdiction

• Any disputes arising from the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the Company's principal place of business.

To comply with applicable regulatory requirements for different customer groups, these Terms may be subject to different governing laws. UK-based customers are governed by the laws of the United Kingdom, while customers in the APAC region are governed by the laws of Japan.